Common Questions
Answers to what's on your mind
How does payment work?
We currently offer two convenient payment options: 1. Credit Card: Payment is processed at the time of your appointment. 2. E-Transfer: Send e-transfers to [Email] before your session. Kindly note that if we don’t receive an e-transfer within 7 days of your session, your credit card on file will be charged. While we understand the appeal of direct billing, we currently do not offer it. If you have any questions about payment, feel free to reach out- we’re happy to assist!
Are your services covered by insurance?
What is Jane App and is my data safe?
Can I cancel or reschedule?
What's the difference between therapy and coaching?
Are sessions confidential?
How do online sessions work?
How many sessions will I need?

